Free Delivery On Every Order Over £30

Terms Of Service

Order Confirmation

On receipt of your order, we will issue you an email titled Shabby Chic Accessories - Order Confirmation. This will clearly state the items you have purchased and their prices.

Giveaways & Discount / Voucher Codes

Discounts and free items are available as a part of promotional offers. To receive these benefits, the code must be entered at checkout. If you have any difficulty redeeming or using your Discount / Voucher Code, please contact us before placing your order so that we may help you resolve the issue promptly.

Cancellation

If you place an order and then decide it is not what you want, as a buyer you can return your goods to the seller for a full refund up to 28 days.

Shipping & Returns

We offer a full refund on any items that are returned within 28 days of purchase. Prior to returning an item, it must be securely packaged and sent back at your expense. If the return is made after 28 days, refunds will not apply.

Faulty Goods

If a product arrives faulty, we will always replace it. We offer this guarantee to address any inconvenience and want your shopping experience with us to be the best possible. Upon the arrival of faulty goods, please contact us right away so arrangements can be made for new item delivery. Faults will not be accepted if products have been misused or abused International deliveries of faulty goods will be refunded upon receipt of photographic evidence of damage.

Pricing Policy

All prices may be subject to change without notice. E & OE apply also.

Delivery

Some orders are dispatched via courier and require a signature. If you want your parcel to be left in a safe place (ie. Behind bins, or with your neighbour), please let us know in the comments box at the end of placing your order to avoid extra charges. We will not however be responsible if an item goes missing once it has been left

Used Goods

We will not refund returned items that we deem to have been used and are not in their original packaging or packaged as we sent out. You will have to arrange collection from us.

While every effort is made to portray items accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Slight variations can also be dependant on the calibration of individual screens.

The use of this website is subject to the following terms of use:

  • All sizes are approximate and in centimetres, slight variations in size and colour may occur due to the handmade nature of some of our products.
  • Shabby Chic Accessories, products are for DECORATIVE USE ONLY AND ARE NOT TOYS. DUE TO THE RISK OF CHOKING FROM SMALL PARTS ALL ITEMS ARE NOT SUITABLE FOR CHILDREN UNDER 36 MONTHS.
  • Shabby Chic Accessories reserves the right at our discretion to refuse to supply Goods.
  • We do not supply wall fixings and screws unless stated.
  • Shabby Chic Accessories reserves the right to reclaim the costs of storage and/or redelivery and/or other related costs where the customer fails to accept delivery of Goods.
  • The goods will be at the Customer’s risk from delivery to the address given at the time of ordering.

If you use this website, you are agreeing to comply with the following terms and conditions of use and our privacy policy.

The term Shabby Chic Accessories or 'us' or 'we' refers to the owner of the website

The term 'you' refers to the user or viewer of our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

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